Cancellation / Suspend your Membership "*" indicates required fields 12345 I am looking to…*– Select Below –Cancel MembershipSuspend Membership Name* First Last Mobile*Email* What type of membership do you have?*– Select Below –Aquatic- AdultAquatic- ConcessionPremier Full Access- AdultPremier Full Access- ConcessionWellness- AdultWellness- ConcessionStaying Active 60+Teen (13-15 yrs)On a scale of 1- 10 how likely are you to refer a friend or family member? (10 being highly likely)*– Select Below –12345678910 What is the prime reason for suspending your membership?*– Select Below –FinancialMotivationMedical/ Injury/ Health concernsJoined another fitness facilityPoor experienceCovid-19 concernsFound alternate ways to exerciseSchedule (time, work commitments)Moved from AreaTransportationWhat is the prime reason for cancelling your membership?*– Select Below –FinancialMotivationMedical/ Injury/ Health concernsJoined another fitness facilityPoor experienceCovid-19 concernsFound alternate ways to exerciseSchedule (time, work commitments)Moved from AreaTransportationIs your Health & Wellbeing still important to you?*– Select Below –YesNoWhich postcode are you moving to?* Would you consider rejoining if REDUCED MEMBERSHIP*– Select Below –YesNoWould you consider rejoining if HAD MORE SUPPORT*– Select Below –YesNoWould you consider rejoining if DIFFERENT CLASS SCHEDULE*– Select Below –YesNoHERE IS YOUR OFFER BASED ON SELECTION HERE IS YOUR OFFER BASED ON SELECTION HERE IS YOUR OFFER BASED ON SELECTION Would you like to take up the offer?– Select BelowYesNo Heading Information about winback offer and how we will proceed in providing this offer.Heading Information about pausing membership. Can also add option for user to decide if they want to proceed with suspension themselves + note it down here.Heading Information about pausing membership. Can also add option for user to decide if they want to proceed with cancellation themselves + note it down here.EmailThis field is for validation purposes and should be left unchanged.
